Terms of Service

Last updated: June 2026

1. Who we are

nGage.band ("nGage", "we", "us", "our") is operated by nGage.band, established at Burgtstraat 1, 6701 DA Wageningen, The Netherlands. Chamber of Commerce (KvK) no. 09213052, VAT no. NL001642521B87. You can reach us at info@ngage.band or support@ngage.band.

These Terms of Service ("Terms") govern your access to and use of the nGage.band website and application (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Definitions

• "Account" means the personal account you create to use the Service.
• "Band Account" means a workspace in which one or more users manage a band's data.
• "Content" means all data you or your users add to the Service, including band, member, song, setlist, gig, financial and contact data.
• "User" means any person who accesses a Band Account, including invited members and sub-users.

3. Eligibility

You must be at least 16 years old to create an Account. By using the Service you confirm that you have the authority to accept these Terms on behalf of yourself and, where applicable, your band or organisation.

4. Licence and ownership

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for managing your band(s). This is a licence to use the Service, not a transfer of any ownership in it.

The Service, including its software, design and trademarks, remains our property or that of our licensors. You retain all rights to your Content. By using the Service you grant us a limited licence to host, store, process and display your Content solely to provide and maintain the Service.

5. Your account and security

You are responsible for keeping your login credentials confidential and for all activity that occurs under your Account. You must notify us promptly at support@ngage.band if you suspect unauthorised use. The account owner is responsible for the conduct of all Users they invite to a Band Account and for ensuring those Users have a lawful basis for any personal data they add.

6. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in breach of any applicable law;
• upload Content that infringes the rights of others or that you have no right to store or share;
• attempt to gain unauthorised access to the Service, other accounts, or our systems;
• interfere with or disrupt the integrity or performance of the Service;
• resell, sublicense or commercially exploit the Service except as expressly permitted;
• use the Service to send spam or unsolicited communications.

We may remove Content or suspend access that we reasonably believe breaches this section.

7. Subscriptions, fees and payment

The Service is offered on a paid subscription basis as described on our pricing page, except during any announced free beta period. We will notify you before any charges begin to apply to your Account.

Prices are stated in euros and are exclusive or inclusive of VAT as indicated at checkout. Payments are processed by our payment provider, Mollie. By subscribing you authorise recurring charges (for example via SEPA Direct Debit) for the applicable billing period until you cancel.

Unless stated otherwise, subscriptions renew automatically for successive billing periods. You may cancel at any time with effect from the end of the current billing period. We may change our prices; we will give you reasonable advance notice of any price change, which takes effect at your next renewal.

8. Right of withdrawal (consumers)

If you are a consumer in the EU, you normally have 14 days to withdraw from a distance contract. Because the Service is a digital service supplied immediately, you expressly request that we begin providing the Service during the withdrawal period and acknowledge that you lose your right of withdrawal once the Service has been fully performed. Where the Service has only partly been performed during the withdrawal period, you may still withdraw but may owe an amount proportionate to the use already provided.

9. Cancellation and termination

You may cancel your subscription or delete your Account at any time through the Service or by contacting support@ngage.band. On cancellation, paid features remain available until the end of the period you have paid for.

We may suspend or terminate your access, with notice where reasonably possible, if you materially breach these Terms, fail to pay, or use the Service in a way that harms us, other users or third parties. We may terminate without notice where required by law or in case of serious abuse.

10. What happens to your data on termination

You can export your Content at any time while your Account is active. If you choose to delete your Account, you will be shown repeated warnings before deletion is confirmed. Once you confirm, your Content is deleted immediately and permanently and cannot be recovered. Export your data before confirming deletion. We retain only the data we are legally required to keep, in particular invoicing and financial records that we must keep for 7 years under Dutch tax law. See our Privacy Policy for details.

If we terminate your Account for breach, the same applies: export beforehand where possible, after which your Content is deleted subject to the legal retention above.

11. Data protection

Our processing of personal data is described in our Privacy Policy. For personal data that you add about third parties (such as band members and contacts), you act as controller and we act as processor on your behalf. The Data Processing Agreement is part of these Terms where applicable.

12. Third-party services

The Service can integrate with third-party services such as Google Calendar, Microsoft Calendar, Dropbox and WebDAV providers, at your choice. Those services are governed by their own terms and privacy policies. We are not responsible for third-party services or for data loss caused by them.

13. Service availability and beta

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service may be unavailable during maintenance, updates or circumstances beyond our control. Any features offered as beta or preview are provided "as is" and may change or be withdrawn.

14. Warranties and disclaimer

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that the Service will meet your requirements or be free of defects. Nothing in these Terms excludes or limits any rights you have as a consumer that cannot be excluded under applicable law.

15. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to the Service in any 12-month period is limited to the amount you paid us for the Service in that period. We are not liable for indirect or consequential loss, loss of data, loss of profit, or business interruption. We are not liable for data loss caused by your own actions or by third-party services. Nothing in this section limits liability that cannot be limited by law, including liability for intent or gross negligence.

It remains your responsibility to keep your own backups of important Content.

16. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Changes take effect on the date stated in the notice. If you continue to use the Service after that date, you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court of the Rechtbank Gelderland, unless mandatory law (for example consumer law) grants you the right to bring proceedings before another court. If you are a consumer in the EU, you may also use the European Commission's online dispute resolution platform.

18. Contact

nGage.band Burgtstraat 1, 6701 DA Wageningen, The Netherlands info@ngage.band / support@ngage.band KvK 09213052 - VAT NL001642521B87